The HELP DESK is currently under construction. Links to current topics can be found on the left and a list of all help solutions can be found below. If you cannot find the answer to your question, please contact us at support@siteburnerpro.com.
- Getting Started
- E-mail
- How to set-up e-mail accounts for your domain
- How to check your e-mail using a web browser
- How to set-up your e-mail account in Outlook Express
- Server limit exceeded
- How to add an e-mail link using the WYSIWYG Editor
- Prevent BOTs from harvesting e-mail addresses
- Working with the Spam filter in SmarterMail
- Aliases
- What is the maximum file size I can send or receive?
- Domain Names
- E-mail
- Admin Interface
- WYSIWYG Editor
- Overview and basic functionality of WYSIWYG Editor
- How to insert a picture using the WYSIWYG Editor
- How to add a document to a page, event, news article, etc. using the WYSIWYG Editor
- How to add a hyperlink using the WYSIWYG Editor
- How to use anchors/link to particular places within a webpage
- How to maintain consistency in font colors throughout your website
- How to create columns on your webpage
- How to add FLASH to a page, event, news article, etc using the WYSIWYG Editor
- How to use embed code in a page
- How to add video to a page, event, news article, etc using the WYSIWYG Editor
- Uploading files on the fly
- Creating a subfolder
- Renaming a file
- WYSIWYG Templates
- Can I add fonts to the WYSIWYG editor?
- _Overview and basic functionality of WYSIWYG Editor
- Webpages
- How to create a new page on your website
- How to turn off a page on your website
- How to delete a page from your website
- How to add a banner to a specific page on the website
- Adding your custom Flash banner to your website
- How to optimize individual pages for search engine ranking
- Switching or demoting a main page to a subpage
- Events (Calendar)
- News
- Home Page
- Online Forms
- Online Store
- Pictures
- How to upload pictures to the server
- How to insert a picture on a page, event, news article, etc.
- How to show/hide thumbnails of pictures in "Manage Files/Folders"
- Removing the colored border around pictures
- How to retain the animation in animated gif files
- Is there a way to create slideshows?
- Can I prevent the distortion in the Photo Album thumbnails?
- Documents
- Links
- Audio
- Videos
- How to upload video (.SWF files) to the server
- How to add a video to a page, event, news article, etc.
- How to embed FLASH code (such as a "youTUBE" video) into a page using the WYSIWYG Editor
- What is the largest file size I can upload?
- 404 File not found error when trying to play a video uploaded to the server
- Is it better to upload videos to a 3rd party server or to my website server?
- FLASH
- BLOG
- Settings
- How to add a "Favicon" to your website
- How to add a custom footer to your website
- How to change the time zone for your website
- How to show only "active" section in the left navigation menu
- How to turn on/off the 3rd level links in the left navigation menu
- How to turn on/off the Left Navigation Menu
- How to turn on/off the Top Navigation Menu (with drop-down menus)
- How to set-up a new Contributor for your website
- How to change your login password (Contributors)
- Link your banner
- Working with Backgrounds
- Manage Memberships
- Tips and Tricks
- Troubleshooting
- Files are not showing up when I click on "Browse Server" within the WYSIWYG Editor
- Sometimes a page won't load when I go to the Edit tab or go to add a Subpage
- How do I get rid of the extra space at the top of my modules?
- How do I delete a file off the server?
- I made a table and I can't get the cursor underneath it...
- The Main Navigation bar is not working properly, the menus are horizontal instead of vertical
- My navigation menus are disappearing behind flash videos
- How do I check the current disk space usage for our website?
- WYSIWYG Editor
- Other