Step 1 - Logging on to the "mailadmin" Account
First, open a browser window, and go to "mail.your_domain_name.com" (replace "your_domain_name.com" with your own domain name).
When the login screen appears, enter the following:
Full email address: mailadmin@your_domain_name.com (replace "your_domain_name.com" with your own domain name).
Password: Your admin password was sent to you in your "welcome" e-mail. It is CaSe SeNsItIvE, so be sure you type it correctly. You may just want to copy/paste right from that welcome email.
When you've entered the two fields, click the "Login" button.
NOTE: Session Cookies MUST be enabled. Otherwise you will recieve a login failure.
From this screen (as well as all the other screens), you can select which administrative task you would like to perform. You'll notice on the top of the screen, there is a menu button named Settings.
Step 2a - Adding a NEW User/POP3 Account
When you are ready to add a new POP3 account (called a User), click on the Settings button and expand the Domain Settings folder on the left.
Click on Users to see a list of all your current accounts.
Step 2b - Adding a NEW User/POP3 Account
Click on New button to open up the following window.
Username: In this field, enter the the first part of the new email address (do NOT put "@your_domain_name.com")
NOTE: The Username must be at least 3 and no more than 30 characters.
The characters allowed are as follows: alphanumeric, "-", "_", and "."
New Password: Enter a password for this account
NOTE: The password must be at least 8 and no more than 30 characters, NO spaces and must contain one capital letter, one lower case letter and a number.
Confirm Password: Re-enter the same password.
Display Name: Enter the full name of the individual for whom this new account is intended.
Reply-To Email Address: You can leave this blank.
Mailbox Size: This is a setting to specify the maximum mailbox size in MegaBytes for the user you are creating. Generally around 30Mbs are enough.
The check boxes should generally be left at their default.
Enable as Domain Administrator: If this option is checked, the user will have domain administrator provides.
For more information, click on the Help link in the upper right-hand corner of the SmartMail screen.
Step 3 - Adding a NEW Email Alias (also called "Forwarding")
To add a new Email Alias item, click on Aliases and then click New.
You will then be taken to this screen:
Step 3a - Adding a New Alias
Name: Enter the "front part" of your desired email address, NOT the @your_domain.com portion. This is where people will send e-mail.
The click on the Email Address(es) tab.
Email Address (one per line): In this field, type the email address(es) that you would want to receive the forwarded email.
When you have filled out these 2 fields, press the Save button, and you're done.